Currently, MetLife Auto & Home customers do not have access to flood claim information on-line. Flood agents, however, do have the ability to see certain claim information on-line to help keep their customers informed. Contact your agent, who can simply access our administrator's system to see adjuster contact information, claim status (Open/Closed), payments, and payment dates. Agents have all of this information at their fingertips to better inform their customers. As always, feel free to contact our claim service department at 877-638-0022 for assistance as well.